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Key Services Midwest Repair Services
Key Services Midwest offers repair services with flexible solutions. We offer three standard services or specialized services implemented by our customers request. Our repair services and support programs are offered on many different POS Systems & Peripherals, Hand Held Scanners, Barcode Printers, Servers, and Networking Equipment by leading manufacturers in diverse industries. Key Services Midwest has provided depot repair services for 30 years and has grown to be one of the largest privately held depot maintenance service providers in the United States, with customers from coast to coast.

Epson Authorized Repair Center • IBM Authorized Repair Center

IBM Authorized Repair Center A Plus Authorized Service Center CCDP Cisco Certified CCNA Cisco Certified
IBM is the registered trademark of International Business Machines


Please contact us with interest in any of our Repair Programs:
•  Depot Programs
•  Advanced Exchange Programs
•  Annual Service Contracts
 
Whether you are a Retailer, Grocer, Restaurant, Hotel, Casino, Theme Park, Sporting Venue (Stadium/Arena), Airline, Manufacturer, Government Agency, Healthcare Provider we can help you. Let Key Services Midwest be your service and repair headquarters for your hardware. Why wait weeks for your service and repairs?

Stretch your IT resources, Key Services Midwest is a partner you can trust. We work hard to maintain one of the best, most complete Repair Centers available anywhere.

Key Services Midwest repair facility is staffed with highly trained technicians enabling us to function as your company's service center. Our technicians provide high-quality expedited repairs for your equipment minimizing unproductive downtime. Because we understand that uptime is very important to our customers, we can guarantee a 2-5 day turnaround time from the receipt of equipment.  

Key Services Midwest factory-trained technicians ensure your equipment will be repaired to factory specifications. In addition to any necessary repairs, all equipment is tested, cleaned, diagnostically evaluated, and receives preventative maintenance.  

All repair includes:
  Guaranteed repair
  99% Repair Rate
  2-5 Day Turnaround
  Free estimates - No Charge if equipment is unrepairable
  OEM parts
  Realign to factory specifications
  Quality workmanship by factory-trained technicians

 

Repair Options
•  24-Hour Repair Program - Key Services will repair or exchange your defective part for a serviceable part within 24 hours of receipt of the defective part. This program ensures the customer the quickest turn-around time at an economical price.

•  Contractual Repair Program - For customers with repetitive defective products, Key Services will determine the Annual Failure Rate and inventory a one month supply before the contract start date. The customer issues a defective call tag to Key Services and we send a good part out the same day. The part will ship with installation instructions and a return waybill so the defective product can ship back in the same box. Key Services will receive, repair & inventory the defective return so it is available for another call tag replacement. This program is offered as a weekly billing per unit shipped.

•  Flat-Rate Repair Program - Key Services will repair your defective parts for a negotiated rate, as the failures occur (per incident). The standard turnaround time is 5-7 days from receipt of the defective part.

 

Advantages
Our Depot Repair Services are impressive!

• Cost savings
• A+ Authorized Service Center
• Quality component-level repair with warranty
• Single-source solution
• Contract, Flat-Rate & Time & Material
• Overnight service or standard 5-7 day returns
• Spares pool: managed and distributed
• Facilities = 70,000 square feet
• Technical training & consulting
• Equipment is thoroughly cleaned
• Custom boxing to ensure safe delivery
• Repair of leading manufacturers' equipment
• Product staging
• Refurbishment and testing
• Warehousing


Server Equipment:
IBM Hardware:
RS6000 pSeries | AS400 iSeries | Netfinity xSeries
HP and Compaq Hardware: Compaq Proliant | Brocade | NetServer

Dell Hardware: PowerEdge
Sun Hardware: Sun Enterprise | Sun Netra | Sun Fire | Sun Ultra | Sun Blade | Sun StorEdge
Cisco Hardware: Switches | Routers | Hubs

POS Equipment:
Used Retail Hardware: IBM POS | Fujitsu POS | Micros POS | NCR POS | Posiflex POS | Jiva POS
New Retail Peripherals: Cash Drawers | Metrologic | Paxar
Used Retail Peripherals: Axiohm | Symbol | IVI/Checkmate | Epson | Orion



Contact Key Services Midwest for all of your Used, Refurbished, and New
RS/6000 RISC, AS/400, Netfinity, xSeries, Compaq Proliant, HP, and Dell.
New and Used Sun Hardware and New and Used POS Computer Needs.
Key Services Midwest is your RS6000, Sun and P.O.S. Dealer Reseller

Key Services Midwest
8670 Monticello Lane  •  Maple Grove, MN 55369

763-315-4430

Key Services, Inc
3921 West Point Blvd  •  Winston-Salem, NC 27103

Corporate Office

1-336-768-4400
Email: sales@keyservicesmw.com


 
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  Copyright Key Services Midwest, Inc. 2004